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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Quin Johnson

Quin Johnson

October 19, 2026

5  out of  5
rating by Quin Johnson
"Not only was Kendell EXTREMELY helpful, he help me understand the insurance way better, putting me at ease and stress free!"
We responded:
"Thank you, Quin! I'm really glad to hear that Kendell was able to help you understand your insurance better and make the process stress-free. We always aim to provide clear and helpful service. Let us know if we can help with anything else!"
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Elizabeth Chapin

October 16, 2026

5  out of  5
rating by Elizabeth Chapin
"Beth did a great job at explaining everything! Awesome to work with."
We responded:
"Thank you, Elizabeth! I'm glad to hear that Beth was able to explain everything clearly and that you enjoyed working with her. We appreciate your feedback and are here if you need anything else!"
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Rosalye Settles

October 15, 2026

5  out of  5
rating by Rosalye Settles
"Mr. Simon made the process of reviewing my existing policy smooth and effortless. His responsiveness and diligence in responding to my questions was an example of outstanding customer service. The research needed to ensure my policy provided the exact insurance required was appreciated"
We responded:
"Thank you, Rosalye! I'm happy to hear that Kendell made reviewing your policy a smooth experience and that his dedication stood out to you. We always aim to provide outstanding service and ensure your insurance needs are met. Let us know if we can help with anything else!"
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Jumelee Jimenez

October 15, 2026

5  out of  5
rating by Jumelee Jimenez
"I'm new to driving and have never learned about car insurance, but Olivia Crespo at State Farm was such a great help. She was so patient and helped me throughout the whole process. Thanks again, Olivia!"
We responded:
"Thank you, Jumelee! I'm glad Olivia was able to assist you with your insurance needs. It's important to feel comfortable and informed, especially when you're new to driving. We're here to help if you have any more questions or need further assistance."
Profile photo of Esayas Gebremicheal

Esayas Gebremicheal

October 15, 2026

5  out of  5
rating by Esayas Gebremicheal
"⭐⭐⭐⭐⭐

Mr. Kendell was incredibly friendly, professional, and knowledgeable throughout the entire process. He was polite, approachable, and had a great sense of humor, which made the experience even more enjoyable.

He took the time to explain different options, compare deductibles, and find applicable discounts to help me get the best value for my money. Thanks to his guidance and attention to detail, I was able to switch both my homeowners and auto insurance to State Farm as a bundle with confidence.

I truly appreciate his outstanding customer service, patience, and willingness to go the extra mile. I highly recommend Mr. Kendell to anyone looking for a knowledgeable, professional, and customer-focused insurance agent!"
We responded:
"Thank you, Esayas, for sharing your experience! I'm glad to hear that Kendell made the process enjoyable and was able to assist you in finding the best options for your insurance needs. It's wonderful to know that his efforts helped you feel confident in switching to State Farm. We appreciate your recommendation and are here if you need anything else!"
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Johanna Schneider

October 14, 2026

5  out of  5
rating by Johanna Schneider
"Beth was excellent at walking me through important coverage changes with my 4 policies. Quick, efficient explanations and personable. Great member of the Chris Miller team!!"
We responded:
"Thank you, Johanna! I'm glad to know you had a positive experience with your coverage changes. We strive to provide quick and efficient service. Let us know if we can help with anything else!"
Profile photo of Mary Cole

Mary Cole

October 13, 2026

5  out of  5
rating by Mary Cole
"I want to say that I recently met Chris Miller and his agency and agency staff are absolutely wonderful working with. They listen and that is very important to me. And he is very handsome."
We responded:
"Thank you, Mary! I'm happy to hear that you had a great experience with our team and felt listened to. We always strive to provide the best service possible. Let us know if we can help with anything else!"
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Tess Kerkhof

October 12, 2026

5  out of  5
rating by Tess Kerkhof
"Working with Olivia is so easy and convenient!"
We responded:
"Tess, thank you for taking the time to leave us a review! I'm happy to hear that working with Olivia has been easy and convenient for you. We strive to make every interaction smooth and helpful. Feel free to reach out if you need anything else!"
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leslie

October 8, 2026

5  out of  5
rating by leslie
"I have been a client since 2005 with this particular branch. Today I really needed help with an urgent situation regarding my policy. I am so thankful and grateful with the professionalism and how SF Agent Olivia Crespo resolved my issue in my favor immediately."
We responded:
"Hey, Leslie! Thank you so much for being with our office since 2005 and for sharing your experience! We understand how stressful an urgent policy issue can be, and we're so happy Olivia was able to step in and resolve everything quickly for you. Your continued support means so much to our team, and we're here whenever you need us!"
Profile photo of Kai Dixon

Kai Dixon

October 7, 2026

5  out of  5
rating by Kai Dixon
"Beth made the process super easy for me and fixed some issues with no trouble! She was also very helpful in explaining to me exactly what I was paying for and helping me to understand renter’s insurance. Thank you Beth!!"
We responded:
"Kai, thank you for taking the time to leave us a review! I'm glad to hear that Beth was able to make things easy for you and clear up any issues. It's great that she helped you understand your renter’s insurance better. We're always here to help if you need anything else!"
Profile photo of Ruth El

Ruth El

October 3, 2026

5  out of  5
rating by Ruth El
"Beth is amazing and goes above and beyond!"
We responded:
"Thank you, Ruth! I'm so glad to hear that Beth has been able to provide such exceptional service. We appreciate your feedback and are here if you need anything else!"
Profile photo of Sharise Neal

Sharise Neal

September 30, 2026

5  out of  5
rating by Sharise Neal
"Exceptional customer service skills. Kendall was a pleasure to work with."
We responded:
"Sharise, thank you for taking the time to leave us a review! I'm happy to hear that Kendall provided you with exceptional service. We're proud to have such a dedicated team. Let us know if we can help with anything else!"
Profile photo of T

T

September 29, 2026

5  out of  5
rating by T
"I am a long-time customer of, and friend, of Chris Miller and his State Farm Insurance Agent. He and his staff are personable, knowledgeable, and efficient. They are always looking out for methods and ways to ensure you, the client, has the very best possible coverage. Ms. Beth assisted me with upcoming policy changes. She searched for additional methods to assess my concerns and ensured every question was addressed and resolved prior to ending our customer. Another example of going above and beyond to guarantee customer satisfaction."
We responded:
"So glad to know that you are another satisfied customer. We appreciate your business"
Profile photo of Lyle Wilson

Lyle Wilson

September 25, 2026

5  out of  5
rating by Lyle Wilson
"Olivia is great! She responded very promptly to a last-minute request I had recently to change my policy and I very much appreciate it!"
We responded:
"Lyle, thank you for taking the time to leave us a review! I'm happy to hear that Olivia was able to assist you quickly with your policy change. We appreciate your kind words and your support. Let us know if we can help with anything else!"
Profile photo of Kisha Bowles

Kisha Bowles

September 22, 2026

5  out of  5
rating by Kisha Bowles
"I had. Pleasant experience talking with Mr Kendall today. He was SO patient and knowledgeable which made my experience easy and we were able to solve the issue quickly. His calm deamoner def made me feel better. Thanks again for being Kind"
We responded:
"Thank you, Kisha! I'm happy to hear that Kendell made your experience smooth and stress-free. We always aim to provide patient and knowledgeable service, and it's great to know Kendall delivered just that. We're here if you need anything else!"
Profile photo of Heather

Heather

September 16, 2026

5  out of  5
rating by Heather
"I had an absolutely wonderful experience working with Beth at State Farm! She was incredibly helpful, professional, and genuinely a joy to work with. She took the time to explain everything thoroughly and accurately, making sure I understood my coverage and answering every question I had with patience and kindness.

Beth made the entire process of getting my insurance set up feel easy and stress-free. It's clear that she truly cares about her customers and takes pride in what she does. I couldn't have asked for a better experience!

Thank you so much, Beth, for all your help! You are absolutely amazing! ❤️"
We responded:
"Thank you, Heather! I'm so happy to hear about your positive experience with Beth. It's wonderful to know she made the process smooth and stress-free for you. We take pride in providing helpful and professional service, and your feedback means a lot to us. Feel free to reach out if you need anything else!"
Profile photo of Laura Newsom

Laura Newsom

September 15, 2026

5  out of  5
rating by Laura Newsom
"Beth was great to work with! She explained each aspect of my policy clearly to where I understood. Would highly recommend!"
We responded:
"Laura, thank you for taking the time to leave us a review! I'm happy to hear that Beth was able to explain your policy so clearly. We appreciate your recommendation. Feel free to reach out if you need anything else!"
Profile photo of Tina Douglas

Tina Douglas

September 14, 2026

1  out of  5
rating by Tina Douglas
"I signed up for a renters policy online and was assigned this agency. It took several emails and calls to get a response - I live in VA and this office in DC . Needless to say I will be looking for coverage elsewhere when the quarter is over"
We responded:
"Thank you for your feedback, Tina. I'm sorry to hear about the difficulties you experienced in getting a response from our office. We strive to provide timely service, and it's clear we fell short in your case. Please reach out directly if there's anything we can do to address your concerns."
Profile photo of Monica Ruffin

Monica Ruffin

September 11, 2026

5  out of  5
rating by Monica Ruffin
"Mr Kendall very helpful, very polite, he listens very well. understanding and provide excellent customer service I love the service that he provides everytime I call. Great job StateFarm."
We responded:
"Monica, thank you for taking the time to leave us a review! I'm happy to hear that Kendall has been helpful and polite, providing excellent service whenever you call. We appreciate your kind words and are glad to have you with us. Let us know if we can help with anything else!"
Profile photo of Maleena

Maleena

September 10, 2026

5  out of  5
rating by Maleena
"I’ve been with State Farm in the past and their customer service is always on point! They genuinely care about their customers and are always transparent. I especially appreciate the State Farm representative Aris, who assisted me with my car insurance, he was very pleasant and kind every time we spoke. Takes customer service to another level 10/10 !

Update:

A year later and I’m still happy with Chris Miller and his staff!
Special shout out to Beth for helping me keep up to date on my account and helping me with upgrading my life insurance and explaining my options throughly 😄! She made it very easy and simple and was also very nice !"
We responded:
"Thank you for your review, Maleena! I'm happy to hear that you've had such a positive experience with our team. Aris will be delighted to know his efforts made a difference in your experience. We’re committed to providing transparent and caring service to all our customers. Let us know if there's anything else we can assist you with!"
Profile photo of Jessica Jones

Jessica Jones

September 4, 2026

5  out of  5
rating by Jessica Jones
"Ms Beth has been exceptionally advisor for State Farm. She is willing to answer any questions I have over the phone discussion. She deserves a 5 star for great customer service."
We responded:
"Jessica, I'm glad to hear that Beth has been such a helpful advisor for you. We always aim to provide great customer service, and it's wonderful to know Beth is making a positive impact. Thanks for choosing us!"
Profile photo of Jonathan Ward Sr.

Jonathan Ward Sr.

September 4, 2026

5  out of  5
rating by Jonathan Ward Sr.
"I want to personally thank Kendell Simon, for helping me with my motorcycle insurance policy,
I was very impressed with his knowledge, kindness and willingness to help me… Again Thank You!"
We responded:
"Thank you, Jonathan Ward Sr.! I'm happy to know you were impressed with the assistance you received for your motorcycle insurance policy. We appreciate your feedback and are always here if you need anything else!"
Profile photo of Daniel Burke

Daniel Burke

September 3, 2026

5  out of  5
rating by Daniel Burke
"Had a very smooth customer service experience getting a car transfered to my name and an account set-up for the insurance. Very polite and professional and did a good job talking me through my options without getting pushy on unnecessary extras"
We responded:
"Thank you, Daniel! I'm happy to hear that your experience with transferring and setting up your insurance account went smoothly. It's great to know that you felt informed about your options without any pressure. We're always here to help if you need anything else!"
Profile photo of Mohammad Jawed Hassani

Mohammad Jawed Hassani

September 3, 2026

5  out of  5
rating by Mohammad Jawed Hassani
"I would like to express my sincere appreciation to Olivia Crespo for providing excellent customer service today. She was professional, courteous, attentive, and helpful throughout the entire interaction. Olivia went above and beyond to assist me, and her dedication made the experience smooth and positive. Thank you, Olivia, for your outstanding service."
We responded:
"Thank you, Mohammad, I'm really glad to hear that Olivia provided you with such excellent service. We strive to make every interaction smooth and positive, and it's great to know Olivia went above and beyond for you. We're here if you need anything else!"
Profile photo of Thayshia Danglade

Thayshia Danglade

September 2, 2026

5  out of  5
rating by Thayshia Danglade
"Olivia was great agent representing State Farm she was very helpful and understanding"
We responded:
"Hey, Thayshia! Thank you for recognizing Olivia’s helpful and understanding approach while assisting with your auto insurance. We appreciate hearing that she made the process quick and easy for you!
"